FineDay Funds Phone Number & Customer Service

Thomas Whitfield

Compliance Editor, FineDayFundApply.com — legal & regulatory review

Updated: May 21, 2026

All FineDay Funds Contact Methods

When You Should Call FineDay Funds

Call the the lender customer service phone number for:

• Questions about your existing loan balance or payoff amount
• Requesting a payment deferment (must call before your payment date)
• Reporting a closed bank account or changed checking account
• Disputing charges or transactions
• Reporting suspicious activity on your account
• Asking about your eligibility for higher loan amounts or rewards points
• Requesting a copy of your loan documents
• Updating your contact information

What to Have Ready Before You Call

To speed up your FineDay Funds customer service call, have these items ready:

1. Your loan account number (in your welcome email or dashboard)
2. Your full legal name and date of birth as registered
3. Last 4 digits of your Social Security Number (for verification)
4. Your registered phone number and email
5. A clear summary of the reason for your call
6. Any relevant dates (payment dates, application date, etc.)
7. Pen and paper to note the representative's name and any case/reference numbers

Tips for Fast Resolution

Call During Off-Peak Hours

While the platform offers 24/7 phone support, hold times can vary. Off-peak hours typically have shorter waits:

• Best: Late evening (after 9 PM ET) or early morning (before 8 AM ET)
• Avoid: Monday mornings, Friday afternoons, the first weekday after a holiday

Be Specific About What You Need

Lead with what you want to accomplish, not the backstory. For example: "I need to defer my next payment because of a medical issue" gets faster resolution than a long explanation.

Get a Case Number

If your issue isn't resolved on the first call, always ask for a case or reference number. This makes follow-up calls dramatically faster.

Use Email for Documentation

For complex issues, email creates a paper trail. Phone is best for urgent issues; email is best when you need a record of the conversation.

FineDay Funds Payment Deferment Process

the lender offers one payment deferment per loan for customers in good standing. To request a deferment:

1. Call 844-941-0035 before your payment due date (do not wait until after)
2. Explain your hardship situation
3. Confirm the new payment date and any rescheduled future payments
4. Request written confirmation via email

Note: Deferment is not loan forgiveness. The deferred payment is added to the end of your loan, and interest continues to accrue.

Filing a Complaint Against FineDay Funds

If you have an unresolved complaint after working with FineDay Funds customer service, you can escalate to:

• this tribal lender management: Request to speak with a supervisor or send a formal written complaint to PO Box 457, Keshena, WI 54135
• Consumer Financial Protection Bureau (CFPB): File a complaint at consumerfinance.gov
• Federal Trade Commission (FTC): File at ftc.gov
• Your state attorney general's office: While tribal lenders operate under tribal sovereignty, state AGs can sometimes mediate
• Better Business Bureau (BBB): File a complaint at bbb.org

Watch Out for FineDay Funds Scams

Scammers impersonate the lender and other tribal lenders. Protect yourself:

• FineDay Funds will never ask for upfront fees or gift card payments
• the lender will never ask for your full SSN over an unsolicited call
• the lender will never threaten arrest or legal action by phone
• If a call seems suspicious, hang up and call 844-941-0035 directly to verify
• Always confirm you're at finedayfunds.com (not a lookalike domain) before logging in

Not a FineDay Funds Customer Yet?

If you're calling to ask whether you qualify, save time — you can pre-qualify online in less than 5 minutes with a soft credit pull. See our apply page or our requirements guide.